Responsive recruiter

Benefits:

Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement

Come join our team! The Big Chill 30A is now hiring for a Service Manager. This is a great opportunity to join a dedicated, supportive leadership team while working on an exciting, mixed-use event property on 30A. We have multiple restaurant concepts on our property, including DUOS All-American eats, Local Smoke barbeque, Tackle Box seafood kitchen, Nectar coffee shop, and Mile Marker 15 Mexican grill.

Major Areas of Responsibility

OPERATIONS
• Ability to train, develop and coach team members on established TBC processes across multiple outlets
• Supervise & lead daily FOH and BOH team member workflow
• Maintain expert knowledge of all menu items, specifications & standards for presentation
• Follow all established systems and procedures while providing feedback to team members
• Complete weekly and monthly FOH inventories with direct manager
• Process invoices via R365 and in-house accounting systems
• Place weekly orders through approved TBC vendors

TEAM
• Effectively communicate with team members & management while offering operational support
• Recognize team member achievements
• Weekly Manpower planning
• Conduct interviews and give hiring recommendations

SERVICE
• Report to scheduled shifts on time, in uniform and ready for the shift
• Communicate clearly and establish positive guest relations
• Excites guests by offering additional assistance, guidance & service
• Model organizational service goals, standards and policies
• Anticipate & recognize challenges and offer solutions
• Adapt to changes in business with efficiency and energy
• Display patience, empathy and respect for guests and team members
• Contribute to a family friendly atmosphere

GENERAL QUALIFICATIONS
• Able to provide documentation as a legal citizen of the United States to work for any employer
• Able to read, write, speak and understand English
• Basic math skills
• Pass background check
• Complete Food Manager ServSafe training
• Complete TIPs training
• Able to operate technology systems (POS, Scheduling App, LMS, Inventory Control System, etc.)
• Able to stand or walk for extended periods of time, reach, stoop, bend and lift
• Able to work 50+ hours per week

Compensation: $58,000.00 - $68,000.00 per year

THE BIG CHILL is a family-friendly entertainment complex located on historic 30A, nestled between Alys Beach and Seaside. Our venue hosts five restaurants, three bars, retail shops, an amphitheater for live music, and a 25’ LED Jumbotron for sports and movies. We are open year-round from 7am to 10pm. We provide a fun and lively gathering spot for families and friends to enjoy good food and positive vibes!

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Hourly Team Member Benefits

At The Big Chill, our goal is to create an oasis for family & friends to gather and enjoy quality time with each other. Our team is the most important component to achieving that goal! In addition to offering competitive pay and a fun & professional work environment, we also offer the benefits listed below.

Uniforms

Upon hire, all team members are issued a complimentary uniform that consists of 2 shirts, 1 hat and 1 name tag. Additional items may be purchased at cost.
Each year on your work anniversary, you will receive another uniform issue of 2 shirts, 1 hat and 1 name tag. Please let your direct supervisor know when it’s time for your anniversary issue.

Shift Meals

All team members receive a complimentary meal up to $20 in value with each shift worked (shift must be 6 hours or more). Please review the team member meal policy section of your handbook for more details on this benefit.

Discounts

All team members receive a 50% discount on items that are not eligible for the shift meal(ice cream, milkshakes, bottled beverages, coffee drinks).
When visiting The Big Chill during time off, all team members receive a 50% discount on all food & beverage purchases (excluding alcoholic beverages)

PTO (Paid Time Off)

All full-time, direct hire team members are eligible for paid time off. Please see the PTO section of your handbook for full details.

Insurance Benefits

All full-time, direct hire team members are eligible for insurance benefits. Please see the benefits section of your handbook for full deta

Bonus Program

Welcome Back Bonus: $100 per year (maximum $500)
End of Season Bonus: $200

Service Manager - The Big Chill 30A

Or apply here.

Hourly Team Member Benefits